If you are using the MediaHint DNS setup on your device and when you try to go to a channel (such as netflix.com or abc.com) you are redirected to the MediaHint.com homepage, there are 2 possible issues. 1: You are not using an active MediaHint account. Your trial may have expired and you have not […]
Troubleshooting
Why do extra windows/tabs keep opening?
If you log in to https://mediahint.com and immediately see extra windows or tabs start opening with the MediaHint login screen again, please check your browser settings. To use MediaHint you will need to have your browser set to accept 3rd party cookies. Also, please note that if you are using the Chrome browser extension, you […]
I get some other type of other error message or problem when viewing content. What should I do?
Make sure you are logged in at https://mediahint.com and you have either a valid trial account (non-expired) or a paid subscription. Either MediaHint is not configured correctly on your device or the channel you’re trying to view is not supported. If you’re not sure you’re viewing a supported channel, please view our channel listings. If […]
“Content is unavailable in your region” or a similar message
Make sure you are logged in at https://mediahint.com and you have either a valid trial account (non-expired) or a paid subscription. Either MediaHint is not configured correctly on your device or the channel you’re trying to view is not supported. If you’re not sure you’re viewing a supported channel, please view our channel listings. If […]
How do I get updates and the latest version of MediaHint?
MediaHint is automatically updated, so you don’t have to worry about installing updates. If you are using the browser extension and are experiencing issues, please try fetching the latest update for MediaHint by turning the MediaHint extension off. Then log out of MediaHint (https://mediahint.com), clear your browser cache and log back in to MediaHint. Finally, […]
I’ve tried the troubleshooting steps and still am having issues. What do I do?
Please submit a support request to MediaHint support by clicking the “Support” link at the bottom of https://mediahint.com. If you do not see a support link, make sure you are logged in to your account. When submitting a ticket, please try to include as much of the following information as you can: A screenshot of […]